Format

Send to:

Choose Destination
See comment in PubMed Commons below
Postgrad Med J. 2009 Sep;85(1007):460-3. doi: 10.1136/qshc.2009.034041.

Are verbal orders a threat to patient safety?

Author information

  • 1University of Missouri Center for Health Care Quality (CHCQ), One Hospital Drive, Columbia, MO 65212, USA. wakefielddo@health.missouri.edu

Abstract

BACKGROUND:

The use of verbal orders has been identified as a potential contributor to poor quality and less safe care. As a result, many organisations have encouraged changing the verbal orders process and/or reducing/eliminating verbal orders altogether (Joint Commission (2005), Institute of Medicine (2001), Leapfrog organisation, Institute of Safe Medication Practices). Ironically there is a paucity of research evidence to support the widespread concern over verbal order.

AIMS:

This paper describes the very limited existing research on verbal orders, presents a model of verbal order use identifying potential error trigger points and suggests a verbal order research agenda in order to better understand the nature and extent of the potential patient care safety threat posed by verbal orders.

PMID:
19734512
[PubMed - indexed for MEDLINE]
PubMed Commons home

PubMed Commons

0 comments
How to join PubMed Commons

    Supplemental Content

    Full text links

    Icon for HighWire
    Loading ...
    Write to the Help Desk