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Health Aff (Millwood). 2009 Jul-Aug;28(4):w533-43. doi: 10.1377/hlthaff.28.4.w533. Epub 2009 May 14.

What does it cost physician practices to interact with health insurance plans?

Author information

  • 1Division of Outcomes and Effectiveness Research, Weill Cornell Medical College, New York City, NY, USA. lac2021@med.cornell.edu

Abstract

Physicians have long expressed dissatisfaction with the time they and their staffs spend interacting with health plans. However, little information exists about the extent of these interactions. We conducted a national survey on this subject of physicians and practice administrators. Physicians reported spending three hours weekly interacting with plans; nursing and clerical staff spent much larger amounts of time. When time is converted to dollars, we estimate that the national time cost to practices of interactions with plans is at least $23 billion to $31 billion each year.

PMID:
19443477
[PubMed - indexed for MEDLINE]
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