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    J Ambul Care Manage. 2009 Apr-Jun;32(2):103-14.

    A multimodal strategy based on pay-per-performance to improve quality of care of family practitioners in Argentina.

    Rubinstein A, Rubinstein F, Botargues M, Barani M, Kopitowski K.

    Division of Family and Community Medicine, Hospital Italiano de Buenos Aires, Buenos Aires, Argentina.

    Pay-for-performance has become increasingly common to complement physician reimbursement. We designed a quality framework to measure family physicians' performance in a managed care setting in Buenos Aires. We aimed to assess the effectiveness of a multimodal intervention based on pay-for-performance, teamwork, continuous education, and audit and feedback to improve quality. After 2 years, a significant improvement was observed in most of the indicators measuring clinical effectiveness and some improvements were observed in other domains. Despite these results, a better performance matrix is needed to capture not only specific conditions but also other aspects like integrating, prioritizing, and personalizing care.

    PMID: 19305222 [PubMed - indexed for MEDLINE]

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