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J Health Care Poor Underserved. 2009 Feb;20(1):55-63. doi: 10.1353/hpu.0.0112.

Rapid implementation of a smokers' quitline fax referral service in an urban area.

Author information

  • 1Department of Emergency Medicine, Albert Einstein College of Medicine, Bronx, NY, USA. steven.bernstein@yale.edu

Abstract

PURPOSE:

To increase use of fax referral services to a state smokers' quitline.

DESIGN:

Program evaluation.

SETTING:

A populous urban county.

SUBJECTS:

Smokers older than 17 years.

INTERVENTION:

In January 2005, a state-funded smoking cessation center began to offer training and technical assistance to clinical sites to expand tobacco control services.

MEASURES:

Proportion of each county's smokers referred to quitline.

RESULTS:

Prior to program onset, only one Bronx provider had made a fax referral to the quitline. In 2006, 943 fax referrals were made, representing 0.5% of all smokers in the county. This was a higher proportion than any other state county with an adult population exceeding 250,000. Bronx smokers are 2.47 times more likely to be fax-referred to the quitline than other smokers in New York.

CONCLUSION:

A program consisting of training and technical assistance, and emphasizing systems change, can markedly increase providers' use of quitline referral services.

PMID:
19202246
[PubMed - indexed for MEDLINE]
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