Abstract

OBJECTIVE: To describe the PharmacistCARE program, an innovative pharmacy practice model implemented within a self-insured employer and to describe lessons learned by the authors in implementing and maintaining the program.

SETTING: University of Kentucky (UK), March 2003 to present.

PRACTICE DESCRIPTION: A free-standing pharmacist clinic located within an ambulatory care facility owned by UK HealthCare.

PRACTICE INNOVATION: PharmacistCARE, a pharmacist-provided patient care service for UK Health Plan members that includes comprehensive disease and medication therapy management.

MAIN OUTCOME MEASURES: Various lessons learned by the authors during development, implementation, and maintenance of the program.

RESULTS: The program has been recognized by the university as a positive contribution to health plan service enhancement and cost savings and has documented enhanced patient care outcomes.

CONCLUSION: The PharmacistCARE program is a unique pharmacist-provided service delivered in a free-standing pharmacist clinic that enhances health outcomes for adult members in a self-insured employer group.