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    J Nurs Care Qual. 2008 Oct-Dec;23(4):316-21.

    Effect of patient-centered care on patient satisfaction and quality of care.

    Wolf DM, Lehman L, Quinlin R, Zullo T, Hoffman L.

    Source

    University of Pittsburgh Medical Center - St. Margaret, Pittsburgh, Pennsylvania, USA. 6wolfs@comcast.net

    Abstract

    A clinical randomized study (posttest design) was conducted to examine whether patient-centered care (PCC) impacts patient satisfaction, perception of nursing care, and quality of care. Differences were seen in 2 of 3 subscales within the Baker and Taylor Measurement Scale. The PCC group rated satisfaction (P = .04) and quality of services (P = .03) higher than controls. PCC may impact patients' perception of the level of satisfaction and quality of care received.

    PMID:
    18806645
    [PubMed - indexed for MEDLINE]

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