Display Settings:

Format

Send to:

Choose Destination
See comment in PubMed Commons below
Patient Educ Couns. 2008 Feb;70(2):227-33. Epub 2007 Dec 19.

Nurse training of a patient-centered information procedure for CABG patients.

Author information

  • 1Department of Clinical Psychiatry, Institute of Clinical Medicine, University of Tromsø, Norway. svein.bergvik@unn.no

Abstract

OBJECTIVE:

At the study hospital, all elective coronary artery bypass graft (CABG) surgery patients were given similar, standardized information by the nurses. The nurses reported problems in establishing contact and interacting with patients when using this approach. To help remedy communication problems between nurses and CABG patients, a programme training nurses in a patient-centred information procedure was developed and implemented. This article describes how challenging interactions were recorded and analysed for training nurses in the patient-centred approach.

METHOD:

In group training for patient-centeredness, nurses presented audio-recordings of nurse-patient interactions they found problematic. These were used as a basis for discussions and training in the patient-centered approach. A set of cases was developed using a qualitative phenomenological approach, illustrating how the patient-centered approach could be applied to the difficult situations.

RESULTS:

The nurses found the patient-centered approach particularly useful in situations when patients frequently asked questions, seemed to have difficulties expressing their worries, frequently complained, or when spouses expressed worries.

CONCLUSION:

Nurses found the patient-centered approach and the training procedure used in this study useful in their clinical work with CABG patients.

PRACTICE IMPLICATIONS:

This training which requires minimal resources and can be easily implemented, may guide the nurses in their interaction with patients. Providing a patient-centered approach to the CABG patients may enhance the nurse-patient contact and improve patients' hospital experience and subjective health.

PMID:
18078733
[PubMed - indexed for MEDLINE]
PubMed Commons home

PubMed Commons

0 comments
How to join PubMed Commons

    Supplemental Content

    Full text links

    Icon for Elsevier Science
    Loading ...
    Write to the Help Desk