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Public Health Rep. 2007 Nov-Dec;122(6):744-52.

Impact of a smoke-free hospital campus policy on employee and consumer behavior.

Author information

  • 1Department of Pediatrics, College of Medicine, University of Arkansas for Medical Sciences and Arkansas Children's Hospital, 800 Marshall St., Little Rock, AR 72202, USA. WheelerGary@uams.edu

Abstract

OBJECTIVE:

Although smoke-free hospital campuses can provide a strong health message and protect patients, they are few in number due to employee retention and public relations concerns. We evaluated the effects of implementing a clean air policy on employee attitudes, recruitment, and retention; hospital utilization; and consumer satisfaction in 2003 through 2005.

METHODS:

We conducted research at a university hospital campus with supplemental data from an affiliated hospital campus. Our evaluation included (1) measurement of employee attitudes during the year before and year after policy implementation using a cross-sectional, anonymous survey; (2) focus group discussions held with supervisors and security personnel; and (3) key informant interviews conducted with administrators. Secondary analysis included review of employment records and exit interviews, and monitoring of hospital utilization and patient satisfaction data.

RESULTS:

Employee attitudes toward the policy were supportive (83.3%) at both institutions and increased significantly (89.8%) at post-test at the university hospital campus. Qualitatively, administrator and supervisor attitudes were similarly favorable. There was no evidence on either campus of an increase in employee separations or a decrease in new hiring after the policy was implemented. On neither campus was there a change in bed occupancy or mean daily census. Standard measures of consumer satisfaction were also unchanged at both sites.

CONCLUSION:

A campus-wide smoke-free policy had no detrimental effect on measures of employee or consumer attitudes or behaviors.

PMID:
18051667
[PubMed - indexed for MEDLINE]
PMCID:
PMC1997242
Free PMC Article
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