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Arch Intern Med. 2007 Jun 25;167(12):1321-6.

Physician self-disclosure in primary care visits: enough about you, what about me?

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  • 1Department of Family Medicine, University of Rochester School of Medicine and Dentistry, and Department of Medicine, Rochester General Hospital, NY 14620, USA. susanh2_mcdaniel@urmc.rochester.edu

Abstract

BACKGROUND:

The value of physician self-disclosure (MD-SD) in creating successful patient-physician partnerships has not been demonstrated.

METHODS:

To describe antecedents, delivery, and effects of MD-SD in primary care visits, we conducted a descriptive study using sequence analysis of transcripts of 113 unannounced, undetected, standardized patient visits to primary care physicians. Our main outcome measures were the number of MD-SDs per visit; number of visits with MD-SDs; word count; antecedents, timing, and effect of MD-SD on subsequent physician and patient communication; content and focus of MD-SD.

RESULTS:

The MD-SDs included discussion of personal emotions and experiences, families and/or relationships, professional descriptions, and personal experiences with the patient's diagnosis. Seventy-three MD-SDs were identified in 38 (34%) of 113 visits. Ten MD-SDs (14%) were a response to a patient question. Forty-four (60%) followed patient symptoms, family, or feelings; 29 (40%) were unrelated. Only 29 encounters (21%) returned to the patient topic preceding the disclosure. Most MD-SDs (n=62; 85%) were not considered useful to the patient by the research team. Eight MD-SDs (11%) were coded as disruptive.

CONCLUSIONS:

Practicing primary care physicians disclosed information about themselves or their families in 34% of new visits with unannounced, undetected, standardized patients. There was no evidence of positive effect of MD-SDs; some appeared disruptive. Primary care physicians should consider when self-disclosing whether other behaviors such as empathy might accomplish their goals more effectively.

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PMID:
17592107
[PubMed - indexed for MEDLINE]
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