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Crit Care Nurs Q. 2007 Jul-Sep;30(3):213-8.

Team behavioral norms: a shared vision for a healthy patient care workplace.

Author information

  • 1University of Texas Health Science Center, San Antonio School of Nursing, Los Angeles, Calif, USA. parsonsm@uthscsa.edu

Abstract

Leaders are bombarded with healthy workplace articles and advice. This article outlines a strategy for laying the foundation for healthy patient care workplaces at the pivotal unit level. This process facilitates the nursing unit staff to create and implement a shared vision for staff working relationships. Fourteen acute care hospital units, all participants in a healthy workplace intervention, were selected for this analysis because they chose team behavioral norms as a top priority to begin to implement their vision for a desired future for their units, a healthy workplace. These units developed specific team behavioral norms for their expectations of each other. The findings revealed 3 major norm themes and attributes: norms for effective communication, positive attitude, and accountability. Attributes of each norm are described to assist nurses to positively influence their core unit work culture.

PMID:
17579304
[PubMed - indexed for MEDLINE]
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