Format

Send to:

Choose Destination
See comment in PubMed Commons below
J Appl Psychol. 2006 Jan;91(1):97-108.

Empowerment and team effectiveness: an empirical test of an integrated model.

Author information

  • 1Department of Management, University of Connecticut, Storrs, CT 06269-1041, USA. john.mathieu@business.uconn.edu

Abstract

The authors developed a model of team empowerment as an emergent state linking inputs (I) with processes (P) and, thereby, with outcomes (O) in the context of an expanded team IPO framework. Using survey responses from 452 members of 121 empowered service technician teams, along with archival quantitative performance and customer satisfaction criteria, the authors tested the model using structural equation modeling techniques. The model was generally supported, although areas for improvement were evident. Specifically, empowerment partially mediated the influences of various inputs on team processes, whereas team processes fully mediated the influence of empowerment on outcomes. Directions for future research and application are discussed.

(c) 2006 APA, all rights reserved.

PMID:
16435941
[PubMed - indexed for MEDLINE]
PubMed Commons home

PubMed Commons

0 comments
How to join PubMed Commons

    Supplemental Content

    Full text links

    Icon for American Psychological Association
    Loading ...
    Write to the Help Desk