Discount medical cards: innovation or illusion?

Issue Brief (Commonw Fund). 2005 Mar:(808):1-16.

Abstract

Discount medical cards have come under increasing scrutiny by regulators and law enforcement officials as a result of mounting consumer-reported problems. For their study, the authors tested five cards available in the Washington, D.C., metro area; interviewed card company representatives, state attorneys general insurance regulators, and insurance agents; and reviewed court and administrative actions. While some cards provide a measure of value, other cards were found to have serious drawbacks, including: high-pressure sales tactics; misleading or inaccurate promotion; exaggerated claims of savings; difficulty finding participating doctors; and providers who failed to give cardholders promised discounts. Some discount card companies are seeking to reform the market through a trade association and voluntary code of conduct. Still, legislative and regulatory interventions will be needed to protect consumers in an unregulated and growing market.

MeSH terms

  • Advertising / ethics
  • Consumer Behavior
  • Consumer Product Safety*
  • Cost Savings / economics
  • Cost Savings / ethics*
  • Cost Savings / standards
  • Costs and Cost Analysis
  • District of Columbia
  • Fraud / ethics
  • Fraud / legislation & jurisprudence
  • Fraud / prevention & control*
  • Health Services Accessibility
  • Humans
  • Insurance, Health / economics
  • Insurance, Health / ethics
  • Licensure / legislation & jurisprudence*
  • Licensure / standards
  • Marketing of Health Services* / ethics
  • Marketing of Health Services* / legislation & jurisprudence
  • Marketing of Health Services* / standards
  • Medically Uninsured
  • State Government
  • United States