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Fam Med. 2004 Jul-Aug;36(7):467-9.

The CALMER approach: Teaching learners six steps to serenity when dealing with difficult patients.

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  • 1St Vincent's Medical Center Family Medicine Residency Program, Jacksonville, and Department of Family Medicine and Community Health, Miami, FL, USA. hpomm001@stvincentshealth.com
PMID:
15243823
[PubMed - indexed for MEDLINE]
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