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J Cancer Educ. 2003 Winter;18(4):194-201.

Communication skills training for Japanese oncologists on how to break bad news.

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  • 1Graduate School of Human Sciences, Waseda University, Japan.

Abstract

BACKGROUND:

Despite significant communication gaps between patients and physicians, there has been little effort to initiate and evaluate teaching programs. We investigated whether a communication skills training (CST) could be effectively conducted for Japanese oncologists.

METHODS:

Fifty-eight oncologists participated in the CST. We evaluated the program by measuring participant-rated confidence for communication with patients, burnout, and satisfaction of participants.

RESULTS:

Immediately and at 3 months after CST, confidence in communication increased significantly compared with before. The providers' emotional-exhaustion 3 months after the workshop, however, worsened. The participants' satisfaction level with the program was high.

CONCLUSIONS:

The CST is feasible for Japanese oncologists, but it needs to be modified to reduce emotional-exhaustion.

PMID:
14766329
[PubMed - indexed for MEDLINE]
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