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What factors determine the success of clinical decision support systems?

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  • 1Centre for Evaluation of Medicines and Division of Clinical Pharmacology, McMaster University.


Computerized decision support systems (CDSS) which improve the quality of patient care are strong and necessary incentives for clinicians to use electronic medical records. We have noted previously that the logical path of CDSS design, which would be to determine the factors that predict success before the system is designed, appears rarely to have been followed. In this overview update of the literature on predictors of successful CDSS, we conclude that the predictors have not been adequately identified and the success of CDSS may improve when they are.

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