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Health Manag Technol. 2003 Oct;24(10):22, 25-7.

Calling for automation. Pediatric call center at a Missouri children's hospital sees lower call times and higher productivity from a fully automated system.

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  • 1St. Louis Children's Hospital, St. Louis, USA.
PMID:
14535120
[PubMed - indexed for MEDLINE]
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