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    J Telemed Telecare. 2003;9(1):42-5.

    Patient satisfaction with teledermatology services.

    Hicks LL, Boles KE, Hudson S, Kling B, Tracy J, Mitchell J, Webb W.

    Department of Health Management and Informatics, School of Medicine, University of Missouri, 324 Clark Hall, Columbia, MO 65211, USA. HicksL@health.missouri.edu

    We collected data on patient satisfaction with the use of teledermatology services. During a 27-month study, a single dermatologist saw a total of 321 patients via telemedicine. The patients completed 483 surveys, although not all questions were answered on all surveys. There was a high level of satisfaction among patients using teledermatology: 88% of 258 respondents said that they were satisfied with their telemedicine session. In terms of the eight questions on the questionnaire, 84% of the responses were in the top two positive categories on a seven-point Likert scale. In addition, access to dermatology appeared to increase with the availability of the telemedicine service.

    PMID: 12641892 [PubMed - indexed for MEDLINE]

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