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Anesth Analg. 2002 Dec;95(6):1731-8, table of contents.

Introducing a balanced scorecard management system in a university anesthesiology department.

Author information

  • 1Department of Anesthesiology, University Hospital, Switzerland. alex.zbinden@insel.ch

Abstract

IMPLICATIONS:

The study goal was to show how Balanced Scorecard, a modern management tool based on score numbers, can efficiently be applied to a university anesthesiology department. Nineteen score numbers were established in four perspectives. Meaningful results were obtained with limited resources to support a process of innovation and improvement.

PMID:
12456449
[PubMed - indexed for MEDLINE]
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