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J Nurs Care Qual. 2002 Jan;16(2):60-6.

Patient compliance and satisfaction with nursing care during delivery and recovery.

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  • 1Post-Partum and Well Baby Nursery, California Pacific Medical Center, San Francisco, California, USA.

Abstract

Quality of nursing care can be measured by patient satisfaction within a health care institution. Patient satisfaction incorporates the needs of the patients and the goals of their healthcare provider. Nursing and patient's perception of its care should include anticipatory guidance, patient involvement and mutual agreement of what the final medical goal should be. A better understanding of maternal healthcare needs by nurses will lead to swifter maternal recovery and functioning. Communication and the development of common goals between the patient and health care provider, which includes the opportunity for pain relief, will lead to greater patient satisfaction and compliance with the health care process and its procedures.

PMID:
11797479
[PubMed - indexed for MEDLINE]
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