While troubleshooting and repairing medical instrumentation may be all that BMETs would like to do, it's just too limited in scope to perform the job effectively. Flattened organizations can require greater responsibility for BMETs--and lead to greater ambiguity. Besides electronic troubleshooting skills, mechanical ability, and the knowledge of how medical equipment normally operates, additional skills are required of the BMET to effectively facilitate a repair--such as knowledge of pertinent codes and standards, job safety laws and guidelines, politeness, and empathy for the equipment user. You will notice that many of these relate to interpersonal relations. The ability to interact with fellow health care workers in a non-threatening manner and to have an appreciation for their perspectives are valuable customer service skills--potentially more valuable than being able to do component-level troubleshooting!