FAQ for LinkOut Libraries

Last updated: February 15, 2008

General Information

How can I display my library icons in PubMed?
Why can't I see my icons?
Why do my library icons appear on citations that are not in my holdings?
Can I see my library icons in the Summary Display?
How can I get my library's icon to display above the Related Links list on AbstractPlus?
Can I see other libraries' icons as well as my own?
Why do I see a full-text icon that is not my library icon?
Why do I see an icon for another library?
Do library icons timeout after a period of inactivity?
Why don't my icons appear on the most recent PubMed citations?
Can I include LinkOut and/or Outside Tool icons in My NCBI e-mail alerts?
Can I include LinkOut and/or Outside Tool icons in an RSS feed?

My library verifies its patrons by proxy. How does this work with LinkOut?
Can LinkOut identify my patrons using IP recognition?
Can our links bypass the login screen from a full-text provider?
Can I set up a URL that will limit a search to my library holdings?
Can I limit a search to articles that have full text or free full text available?
When I limit a search using the full text selection on the limits page, are all of the articles in the search result available in my library?
Can I distribute free full text that I access through LinkOut?
How can I find my library's holdings in PubMed?
Why am I being asked to sign in to access this free article?
Why can't I print the free article that I accessed through LinkOut?

Why are there no full-text links for this journal?
Why are there no links on some citations of a LinkOut journal?
Why are some links broken ?
What should I do if I find a broken link or a link retrieves a different article?

Why should I edit my library identity?
How can I find my Provider Id (PrId)?
Why should I close all browser windows after using the Library Submission utility?
When will my updates be shown in PubMed?

Why must I edit my online full-text holdings?
Why does the list of LinkOut journals and full-text providers change so frequently?
Which journals have been recently added to LinkOut?
What if I can't find a journal in the Submission Utility?
Why do some journals appear more than one time in a provider list?
Why do some journals appear under more than one provider?
What if I choose more than one provider for the same journal and date range?
What is the difference between selecting "All Years " and a specific date range when editing my library holdings?
Can I enter a sliding scale subscription (limited retention policy)?
What if my subscription has an embargo period?
Can I delete all holdings from a provider?
Can I display my list of online holdings in plain text format?

Can we display our print holdings information from SERHOLD in PubMed?
We do not participate in SERHOLD. Can we display our print holdings information in LinkOut?
We participate in SERHOLD participant but share our catalog with a non-SERHOLD library. Can we display our combined print holdings in PubMed?

Are LinkOut statistics available for my library?
When I apply my library icons to citations with free full-text links are clicks on the free full-text links included in my statistics?
Why don't I have higher statistics?

Why can't I see my icons?
How should I design the icons for my library?
What should I name my icon file?
How do I provide an icon for my print collection?
Can I put the icon in an HTML page and supply its URL in Provide Icon?
I created new icons for my library and loaded them to my server more than 48 hours ago, however, I don't see my new icons in PubMed. What's the problem?
Why do my library icons appear on citations that are not in my holdings?
What if I do not have an icon for my library?
Can I include LinkOut and/or Outside Tool icons in My NCBI e-mail alerts?
Can I include LinkOut and/or Outside Tool icons in an RSS feed?
Do library icons timeout after a period of inactivity?

Can I customize the icon display in PubMed to link users to local library services?
Can I have my library's icon appear on all citations with links to free full text?
When I apply my library icons to citations with free full text links are clicks on free full text links included in my statistics?
Can I omit the default icons from PubMed citations?
What are the possible repercussions of omitting default icons?
Can I clear the options set by using a special URL?
Can I include LinkOut and/or Outside Tool icons in My NCBI e-mail alerts?
Can I activate filter tabs using a special URL?
Can I change the name on my library's filter tab?