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BMJ. Dec 18, 2004; 329(7480): 1419–1420.
PMCID: PMC535956

Lifting the fog of uncertainty from the practice of medicine

Strategy revolves around evidence, decision making, and leadership
Benjamin Djulbegovic, professor of oncology and medicine

Despite the exponential growth of medical information, the effects of healthcare interventions are often uncertain or controversial.w1 This unreliability or uncertainty of all information is what the military philosopher Clausewitz called the fog of war.1 Clausewitz maintained that the key to a rational approach to warfare was understanding the impact of chance and the laws of the probability and its interplay with the other factors in war—such as people, governments, and, in particular, the commander in the field. This approach may also benefit health care.

Recently, McNeil argued that the major hidden barriers to better health care result from a lack of discussion of the impact of uncertainty in medicine.2 She enumerated several sources of uncertainty that cloud decision making in modern health care: uncertainty as a result of lack of convincing evidence because of delayed or obsolete data from clinical studies; uncertainty about applicability of evidence from research at the bedside; and uncertainty about interpretation of data.2 w2 Others have noted that failure to learn how to make decisions under uncertainty is the leading cause of excessive diagnostic testing and inappropriate treatments.w3

Can the fog that enshrouds the medical practice be lifted? The strategy for this revolves around evidence, decision making, and leadership.

Identifying relevant evidence

Most existing evidence is irrelevant or unreliable. Research in medicine indicates that using filters to identify relevant and valid evidence can reduce the background noise by 99.96%, resulting in only five to 50 research articles per year that may need to be incorporated in systematic reviews.3 In oncology, less than 1% of new evidence has been judged to be important for practising doctors.4 Therefore, it is an achievable goal to identify relevant and valid evidence which can be delivered when needed at the point of care ideally in its totality as a systematic review.w4 w5

Improving connectivity between data, information, and knowledge

Many avoidable shortcomings in health care occur because evidence is inaccessible at the time and place it is needed.5 If evidence was provided when needed the decisions could have been different 30-60% of times.4 Here again a lesson from the military is relevant to medicine: investment in the infrastructure for information and communication to improve connectivity between users enabling management of data, information, and knowledge will go a long way in lifting the fog from the practice of medicine.5

Training doctors for decision making under uncertainty

Although reliable evidence is the backbone of effective decision making, too often evidence is confused with decision making.6 w7 Evidence is expressed on a continuum scale of credibility, whereas decision making is about choice and is a categorical exercise—we decide or do not.6 Rationality of choice is a matter of choosing, not of what is chosen—that is, a good decision can result in bad outcomes and a bad one in good outcomes.7 Normative theories of decision making hold that rational decision making is the one that maximises the value of consequences on the basis of the probabilities of consequences and the values associated with each consequence of a choice.7 Although formal decision models and other prescriptive aids will have an increasing role in integration of evidence within theoretic decision frameworks,8 some friction or uncertainty at the point of care will probably always remain. Similarly to modern descriptive decision theories which noticed that people often violate normative precepts, Clausewitz also noted that theory and experience often clash.1 Here he believed that action should remain in the hands of the capable commander in the field whose creativity, talent, and genius will be able to guide his troops through the fog of the battle. Likewise, decisions for individual patients will always remain with skilful doctors able to navigate successfully through the sea of uncertainty of clinical practice. However, the current generation of doctors is not well trained to deal with clinical uncertainty. The failure to train doctors about clinical uncertainty has been called “the greatest deficiency of medical education throughout the twentieth century.”9 The new generations of doctors need to be properly trained to face inherent uncertainty in clinical encounters.

Bold leadership is needed to inform the public about uncertainties

None of the above will happen until our leaders and the public understand the inherent limitations of medical knowledge and the role of research in reducing uncertainty.w6 The increasing gap between the research agenda and the needs of patients and practitioners will not decrease until leaders are ready to tell the public what knowledge exists to guide management by practitioners.w7 Adopting business models in medicine seems to have led current leaders in medicine to value perception over substance, marketing over open discourse. Only when the public finally grasps how little reliable knowledge exists will it have the motivation to become actively involved in prioritising the research agenda. Ultimately improvement in clinical care and patients' outcomes will come from conducting the right kind of research, research that is of importance in the real world, as advocated in the recently established James Lind Alliance.w8 Acknowledging uncertainties and informing patients about them is a key strategy for improving health care and lifting the fog from the practice of medicine.10,11

Supplementary Material

Extra references:

Notes

An external file that holds a picture, illustration, etc.
Object name is webplus.f1.gifAdditional references w1-w8 are on bmj.com

Competing interests: None declared.

References

1. Von Clausewitz C. On war. Princeton, NJ: Princeton University Press, 1976.
2. McNeil BJ. Hidden barriers to improvement in the quality of care. N Engl J Med 2001;345: 1612-20. [PubMed]
3. Haynes B. Bridging the gap between the Cochrane Collaboration and clinical practice. Plenary presentation. 12th Cochrane Colloquium, Ottawa, 3 October 2004.
4. Djulbegovic B, Coleman R, Stahel R, Singh D, Lyman G. Evidence-based oncology in cancer treatment reviews a. Cancer Treat Rev 2003;29: 45-50. [PubMed]
5. Detmer DE. Building national health information structure for personal health, health care services, public health, and research. BMC Med Informatics Decision Making 2003;3:1. www.biomedcentral.com/1472-6947/3/1 (accessed 1 Dec 2004). [PMC free article] [PubMed]
6. Djulbegovic B. Evidence and decision-making. J Eval Clin Practice 2005. (in press).
7. Hastie R, Dawes RM. Rational choice in an uncertain world. London: Sage, 2001.
8. Djulbegovic B, Hozo I, Lyman G. Linking evidence-based medicine therapeutic summary measures to clinical decision analysis. MedGenMed 2000 (January 13) www.medscape.com/Medscape/GeneralMedicine/journal/2000/v02.n01/mgm0113.djul/mgm0113.djul-01.html (accessed 8 Dec 2004) [PubMed]
9. Ludmerer KM. Time to heal. New York: Oxford University Press, 1999.
10. Chalmers I. Well informed uncertainties about the effects of treatments. BMJ 2004;328: 475-6. [PMC free article] [PubMed]
11. Djulbegovic B. Acknowledgment of uncertainty: a fundamental means to ensure scientific and ethical validity in clinical research. Curr Oncol Rep 2001;3: 389-95. [PubMed]

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