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Bull Med Libr Assoc. Oct 1998; 86(4): 508–517.
PMCID: PMC226443

Innovation and survival: a case study in planning medical library services.


In the information age, information utilities like libraries are as sensitive to the stresses of change as any other organization. This article is a case study of a small, specialized medical library as it attempted to understand, and cope with, the complex simultaneous challenges of serious budgetary constraints, technological change, and shifting user demands in the mid 1990s. To support planning decisions in a period of declining use statistics, the Medical Library at Women's College Hospital, Toronto, carried out a user survey that posed choices about priorities among services. Conclusions drawn from the survey and its related planning process may help similar organizations design an appropriate service blend for future users.

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Selected References

These references are in PubMed. This may not be the complete list of references from this article.
  • Creth SD. The health information environment: a view of organizational and professional needs and priorities. Bull Med Libr Assoc. 1993 Oct;81(4):414–420. [PMC free article] [PubMed]
  • Birenbaum R. Notion of "virtual library" developing as medical schools cope with rising journal costs. CMAJ. 1996 Apr 15;154(8):1261–1263. [PMC free article] [PubMed]

Articles from Bulletin of the Medical Library Association are provided here courtesy of Medical Library Association


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