Table 1

Joint Commission 2008 Hospital Patient Safety Goals Implementation Expectations for Handoffs

1.Interactive communications allowing for the opportunity for questioning between the giver and receiver of patient information.
2.Up-to-date information regarding the patient’s care, treatment and services, condition, and any recent or anticipated changes.
3.A process for verification of the received information, including repeat-back or read-back, as appropriate.
4.An opportunity for the receiver of the handoff information to review relevant patient historical data, which may include previous care, treatment, and services.
5.Interruptions during handoffs are limited to minimize the possibility that information would fail to be conveyed or would be forgotten.

Source: Adapted from Joint Commission, National Patient Safety Goals Hospital Program.48

From: Chapter 34, Handoffs: Implications for Nurses

Cover of Patient Safety and Quality
Patient Safety and Quality: An Evidence-Based Handbook for Nurses.
Hughes RG, editor.

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